Your privacy is important to us. This policy explains how we collect, use, and protect your personal information on our real estate onboarding platform.
As a real estate agent onboarding platform, we collect various types of information to provide our services effectively and comply with industry regulations.
We collect personal information that you provide directly to us during the onboarding process:
We use the collected information for various legitimate business purposes related to our real estate onboarding platform:
We may share your information with trusted partners and service providers who help us operate our platform and serve you better:
| Partner Type | Information Shared | Purpose |
|---|---|---|
| Multiple Listing Services (MLS) | Agent profile, license information, contact details | MLS membership and listing access |
| Real Estate Boards | License verification, professional standing | Membership verification and compliance |
| Background Check Providers | Personal identifiers, employment history | Professional background verification |
| Training Partners | Educational records, certification status | Continuing education and professional development |
We may disclose your information when required by law or to protect our rights:
We implement comprehensive security measures to protect your personal information:
You have important rights regarding your personal information. The specific rights available to you may depend on your location:
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Request that we correct or update any inaccurate or incomplete personal information in your profile.
Request that we delete your personal information, subject to certain legal and contractual limitations.
Request that we limit the processing of your personal information under certain circumstances.
Request a machine-readable copy of your personal information to transfer to another service provider.
Object to our processing of your personal information for direct marketing or other purposes.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require identity verification to protect your privacy.
We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our cookie practices, please see our Cookie Policy.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.
We retain your personal information only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Agent Profile Information | Duration of active status + 7 years | Regulatory compliance |
| Financial Records | 7 years from last transaction | Tax and audit requirements |
| Training Records | 10 years from completion | Professional licensing requirements |
| Communication Logs | 3 years from last contact | Customer service and legal protection |
| Analytics Data | 2 years from collection | Platform improvement and optimization |
After the retention period expires, we securely delete or anonymize your personal information unless longer retention is required by law.
Our platform is designed for real estate professionals and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If we discover that we have inadvertently collected information from someone under 18, we will promptly delete that information. If you believe we have collected information from a child, please contact us immediately.
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your information internationally, we ensure appropriate safeguards are in place:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes through:
For significant changes that affect your rights, we may require your explicit consent to continue using our services. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:
Privacy Officer: For formal privacy complaints or data protection concerns, you may also contact your local data protection authority or regulatory body.